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Sony WH-1000XM4 – Auriculares superiores inalámbricos con cancelación de ruido prémium con micrófono para llamadas

$ 530,00

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Los auriculares inteligentes de Sony con cancelación de ruido líder en la industria con sonido premium elevan tu experiencia auditiva con la capacidad de personalizar y controlar todo lo que escuchas. Obtén hasta 30 horas de duración de la batería con capacidades de carga rápida, disfruta de un juego de funciones de escucha inteligente mejorado y lleva conversaciones manos libres con hablar a chat.

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Más información del producto


Audífonos con cancelación de ruido líderes en la industria

Audífonos inteligentes con micrófono y control por voz Alexa


Cancelación de ruido digital líder en la industria

Escucha cada palabra, nota y sintonía con una claridad increíble, independientemente de las condiciones del entorno.


Ingeniería de mejor cancelación de ruido

La tecnología de sensor de ruido dual, con dos micrófonos en cada auricular, captura el sonido ambiental y pasa los datos al procesador de cancelación de ruido HD QN1.

Clear hands-free calling Llamadas de manos libres más nítidas

Llamadas de manos libres más nítidas

La captación de voz precisa, combina cinco micrófonos integrados con procesamiento avanzado de señales de audio.

30 hr

Batería para todo el día con carga rápida

Duración de la batería de hasta 30 horas con carga rápida (10 minutos de carga para 5 horas de reproducción).

Ambient Sound Control Control de sonido ambiental

Control de sonido ambiental

Cancela el ruido y permite a la vez el paso de los sonidos esenciales cuando estás escuchando mientras te desplazas de un lugar a otro.

Additional information

Weight 9 lbs
Dimensiones del producto

7,27 x 3,03 x 9,94 pulgadas


Azul, plateado, ‎Negro




‎1 Polímero de litio necesaria(s), incluida(s)

Departamento ‏

‎ Mujer



Peso del artículo

9 Onzas


1.0 Count

Número de productos



a la tienda de Sony

Comentarios (10)

  1. Adam Macleod

    Great sound and Features, Dynamic Noise Cancellation while movingThe Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones are an excellent choice for anyone looking for high-quality headphones with exceptional noise cancellation. These headphones offer a premium listening experience with superior sound quality, customizable features, and an impressive battery life.The noise cancellation technology of the Sony WH-1000XM4 is simply outstanding. With multiple microphones and sensors, these headphones are able to block out a wide range of external noises, including traffic, conversations, and even airplane engines. This makes them an ideal choice for anyone who wants to enjoy their music without distractions.In addition to noise cancellation, the Sony WH-1000XM4 also delivers exceptional sound quality. The headphones feature a high-resolution audio driver and a digital-to-analog converter, which work together to produce clear and crisp sound across a wide range of frequencies. The bass is deep and impactful, the mids are well-balanced, and the highs are clear and detailed.One of the standout features of the Sony WH-1000XM4 is their customizability. The headphones come with a companion app that allows you to adjust the EQ, noise cancellation settings, and other features to suit your personal preferences. You can even create custom sound profiles based on your listening habits and environment.Finally, the battery life of the Sony WH-1000XM4 is impressive, with up to 30 hours of playback time on a single charge. This means you can enjoy your music all day long without having to worry about recharging.Overall, the Sony WH-1000XM4 Wireless Premium Noise Canceling Overhead Headphones are an excellent choice for anyone who wants high-quality headphones with exceptional noise cancellation and customizability. They are well worth the investment for anyone who values a premium listening experience.

  2. TechPicky

    Excellent noise cancelling, bluetooth range, sound very good, comfortable, horrible user controlsA disclaimer: I received this product as part of Amazon’s Vine program. While I didn’t pay for the item, the review is totally my personal, unbiased review. Neither Amazon, nor the vendor has influenced this review in any way.ProsExcellent noise cancellingVery good sound quality for all Bluetooth profiles (Listening to music, phone/video calls)Battery lifeExcellent Bluetooth rangeAutomatic voice detection to pause music and enter transparency modeConsTouch controls are simply awful!Dual Bluetooth device supportConstant beeps and noise cancelling turned off especially with “Detection of Actions” enabledVoice detection for stopping music and going into a transparency mode responds to almost any sound you make. A large breath, grunt, anything will trigger this feature.Rubs on the “helix” outer part of the ear on the left earSomewhat complex set up processOverall these are really excellent Bluetooth headphones. The noise cancellation is absolutely excellent. This is probably the best noise-cancelling headphone available. The Bluetooth range is also exceptional. Audio quality for music is also very good, and I expect most people will find them to be excellent. Phone/video call audio is also good receiving, and acceptable for the microphone. They have long battery life and charge quickly. They are relatively comfortable as well. The touch user controls are simply dreadful. There are many other features with a range of benefit.Comfort:They seem comfortable, and the ear pads are soft and plush. However after several hours the outside of my ears start to hurt from rubbing on the insides of the headphones (the area called helix on top of the ear rubs on the inside of the left ear around optical sensor area.) If at sometime we resume taking long international flights this could be an even larger issue.They are still comfortable though when wearing them with glasses. They ear pads are pliant enough to continue to make a good seal without painfully pushing them into your head.Bluetooth, Pairing, Multiple devices:These support 2 Bluetooth devices to be connected simultaneously. The Bose QC35 has had this feature for some time. I initially paired my iPhone X with the headphones. I then added a MacBook Pro from within the Connect app. I was then able to play music from the MacBook. I went back to the iPhone and tried to play something. It didn’t immediately play. In fact, it is rather finicky. Sometimes starting something with audio on the iPhone will cause audio to switch. Mostly it doesn’t if something is playing already on one device. Stopping the audio, waiting, and then starting the audio on the phone is a bit more reliable. Even if the source on one device is paused and not playing it may not switch back.This is a bit problematic though since the iPhone still thinks it is connected to a Bluetooth headphone, so the audio is still routed to the Sony WH-1000MX4, but isn’t played – so it goes no where. This works far more seamlessly on the Bose QC35. I actually found myself disabling this feature half the time.While the WH-1000MX4 does have voice announcements, it doesn’t speak the name of the device. It will say “Bluetooth device 1 connected,” whereas the Bose QC35 will speak “Joe’s iPhone.” Even more confusing is that device 1 and device 2 doesn’t always refer to the same device. Sometimes my iPhone is device 1 and other times it is device 2. The only way to really know is to go into the app where it will identify the device associated with device 1 and device 2.I added a 3rd Bluetooth device, again from the app. This works, but will disconnect one of the 2 already connected devices. It works pretty much like most Bluetooth devices. You disconnect at least one of the currently connected devices and then connect the new device. You can have multiple devices paired, but a maximum of 2 devices currently connected. You can see the list of devices within the Connect app.Bluetooth range is excellent. It would easily stay connected when going from one area of a reasonably large house to another. The range exceeds any other Bluetooth headphones.Sound Quality:Sound quality has to be the most subjective area to evaluate, yet one of the most important. Most people will find these really very good to excellent. For most these may well be the best sounding headphones they have ever had. Those more critical may find a few areas where they lack, but still they are excellent for noise cancelling headphones. Sound quality is probably one of the best aspects of these headphones.The sound quality when listening to high quality content was very enjoyable. Overall they are fairly well balanced, albeit a bit heavy on the low end, but not boomy or with obvious peaks in the response. More so they sound “warm.” The bass is noticeable, and quite deep. You will clearly hear the thump of a drum, but still somewhat tight. The deep bass on some of the Billie Eilish tracks is impressive. The bass is not so excessive though that it drowns out mid or high frequencies. Music sounds good with individual instruments clearly identified. Male and female vocals sound good and natural.The deep warm bass works well for movies and similar entertainment. These will likely work quite well for watching airplane entertainment. High frequencies are clear, and more smooth than harsh. They are balanced overall with a bit more low frequency emphasis that shifts the balance a bit.The iPhone app does have equalization settings, so it is possible to adjust to your personal preferences. I reviewed these set at flat, default setting.If one is going to compare these to audiophile headphones they will clearly notice differences. They will not replace examples of the best open or closed back audiophile headphones. They simply lack the detail, imaging and placement that those headphones present when paired with a quality DAC and headphone amplifier. That really isn’t a fair comparison though as these are noise cancelling Bluetooth headphones and they do a great job at that.I did listen through both Bluetooth with the AAC codec and wired with a quality external DAC while listening to high resolution content streamed from Tidal through a Master Quality Authenticated DAC. They do sound better with the same content played through a wired DAC than Bluetooth. The difference wasn’t as much was expected. Sony did a good job with Bluetooth. I also tried listening to them with the power off, as plain wired headphones. They didn’t sound that different, which is rather a good thing. The same experiment with Bose QC35s will have a totally different sound. Bose relies extensively on equalization to get their otherwise somewhat poor sounding headphones to sound good. Sony starts out with decent sounding drivers.I have not tried using the LDAC hi-resolution Bluetooth codec yet. This isn’t as easy as it would seem to use on either iOS or MacOS. You can’t simply use a high-resolution source to use it. You need to download and install the Sony Music Center app, then load the high-resolution content into that app to play. I’m not sure how to get it to work with a Mac at all. The better codec should sound better. To be fair, at least part of the problem is Apple in this case.I did try the DSEE Extreme feature. This supposedly improves the sound quality of low bit rate compressed content. I listened to some low bit rate MP3 files, and some standard streaming services, such as Amazon Prime music. It sounded different, I’m not sure I would say it sounded better. At least what I noticed was a boost in high frequencies. It made some of the squashed high frequency details more noticeable, but they still sounded highly compressed, and to some extent the compression artifacts became more noticeable. This may well be a personal choice, and likely varies over content, level of compression, and codecs used. The bottom line is that you really need to start with quality content.The 360 Reality Audio was a disappointment. I tried playing a variety of tracks in 360 Reality Audio on Tidal. I did this using the Tidal app on both iPhone and a Mac. I did link the Tidal app with the Sony app as part of the initial setup. I did notice a wider sound stage. It wasn’t like demos in a movie theater for Dolby Atmos or anything that dramatic. There was some front/rear placement depth. It was interesting to play with for a while. What I found though is that it just sounded strange. I played some of the same tracks on Tidal HiFi or MQA and to me they sounded much better, much more musical. Call me a purist, audiophile, or whatever, but I found the highly processed audio more annoying than enjoyable. It doesn’t replace the stereo imaging or placement that superb headphones can present as described above. Honestly overall these sound good enough without these audio tricks. Perhaps if there were some movie encoded with 360 Audio it would be better to enjoy special effects and less about musicality. It seems more of a gimmick than musical. By far the best quality was the same song in Master Quality on Tidal with an external DAC and the 3.5mm wired cable.Phone callsThe audio quality on phone and video calls has been excellent on the receiving side and is about as good as Bluetooth HFP profile gets. it is excellent for conversations. With the excellent noise cancellation these are excellent for long video calls. They will likely continue to be great for those forced to endure a noisy open office environment, or need to make phone calls in a noisy area such as an airport or train station.Phone call microphone:Overall I’ve had only a few complaints from those that I’ve in meetings or on calls with. Most people said I sounded fine. I was on one phone call with my iPhone and the person had difficulty understanding me and could hear me fine when I switched to the iPhone. They said I sounded “far away.” On a video call I had some people refer to the sound as “bubbly.” After switching to AirPod Pros and the sound improved.They seem to isolate ambient noise reasonably well, although I haven’t had extreme cases to try during working from home due to COVID-19. This is one area where Bose QC35 were awful. I don’t know if they match AirPod Pro for microphone beam forming, but so far they seem fine. These work for phone and video calls, but aren’t great.Noise cancellationThese are fantastic at noise cancellation. I haven’t been on an airplane with them, the real test, but these seem significantly better than the already excellent Bose QC35. At least around the house they block out the low frequency sounds that noise-cancelling headphones are best at. Around the house even a Ninja blender was mostly attenuated while I was on a conference call. My neighbor’s air conditioner that still can be heard with the Bose QC35 and AirPod Pros is completely gone with these. I was even using a really loud flooring saw and used these. I did still hear the saw, but not very loud, and I could still enjoy music while sawing flooring! Family talking is mostly gone during conference calls and entirely when playing music. I expect that these would be great in an open office environment or an airplane. Bose QC35 were the best I had used prior to these, and the Bose don’t work nearly as well, especially for voice. They have much better noise cancellation than Apple Air Pod Pro buds too. If your main reason for looking for headphones is noise cancellation, these are what you buy.One annoyance I had with the Bose QC35 headphones is if I wore glasses the sidepieces would create an acoustic leak and let some noise in. They still work, but especially on an airplane you would hear more air noise. I haven’t tried them on an airplane yet due to covid, but so far I don’t notice nearly as much difference as I did with the Bose with glasses.Battery:Sony claims 20 hours of battery life without defining what mode. Other headphones sometimes have decreased battery life with HFP (phone calls). These definitely exceed the rated battery life. With the first charge they lasted almost a week of varied use. I used them for a multi-day virtual conference, and other meetings (combination of HFP and A2DP) for over 14 hours, and they still had 60% charge. Sony doesn’t specify any longer battery life with the wired cable. On the Bose I would plug the cable in when I would go to sleep on international flights, and Bose quoted 40 hours like that, so 20 hours isn’t fantastic. It is more than enough though. It will get you through the longest flight plus some other use. Almost any other use it should be more than enough. I used them over 10 hours straight one day and they were still around 70% charged.Charging:These charge with a USB-C connector. They come with a very short (about 6”) USB-A to C cable but no power supply. They charge relatively quickly (less than an hour from 20%, but I didn’t time it). You will need around a 10W power supply to get the fastest charging. I monitored the charge current from 20% capacity. They started at 0.44A or roughly 2.2W, which seemed reasonable for headphones. Then they jumped to 1.32A or about 6.66W, then to the maximum I saw was 1.8A or about 9 W! It is surprising that Sony pushed that much power into a headphone! The actually battery capacity has to be pretty large, so it apparently does use quite a bit of power. In most cases this is of no issue, they charge up quick. It can be an issue is if you are stuck trying to charge them in an airport or airplane port. They will also suck a lot out of a battery pack.User interface:This is the worst aspect of these headphones. The touch controls are simply dreadful, almost unusable. Simple buttons would have been much better. Even with practice it is almost impossible to master the gestures to go forward, backward, start/stop, and change the volume. Either it doesn’t register the touch, or it does the wrong thing. You try and turn the volume down and track changes. To be fair, they do have a volume control. The Air Pods Pro don’t and that is really annoying. Even with practice controls don’t work right.Some guidance: to change the volume, especially lower it, swipe down on the right ear as if you are petting it. Just swiping as if using a smartphone touch screen won’t work right. Swipe down from above the top just like petting it, and then it might change the volume. Changing tracks is even harder, and only seems to happen when trying to change the volume. Hitting the start stop button doesn’t seem to work, except of course when you try to adjust the headphone on your head and then it stops what you were listening to, and would likely hang up a call – be careful of that. I end up using controls on my phone or computer most times. Simple buttons would have been SO much better.Voice assistant:Setting up Alexa is not all that easy. Assuming the headphones are already set for Alexa, you already have the Alexa app installed and set up, and the headphones are already paired to the phone you still need to add the WH1000MX4 to Alexa. This takes going to the Alexa app, and adding the device. It will then want to pair with Bluetooth. I put the WH1000MX4 into pairing mode by using the almost hidden mode of holding the power button (rather than the app). It then showed it failed to connect, but it actually seemed to pair on the second attempt. If you were successful you will have a second pairing of the device as LE_-WH1000XM4, for a second Bluetooth Low Energy pairing.Then Alexa did work hands free (if enabled in the Alexa app). You could just say Alexa and it worked. You could ask Alexa what ever you normally would. It seemed to actually work better than the Echo Auto that also relies on the app. The response audio always has the first syllable of cut off though. This works fine for querying Alexa, or invoking Alexa content. It does NOT work for controlling other functions on the phone, even changing the volume. Telling Alexa to play won’t resume what was playing on the phone, it will resume what the Alexa app used last it seems. This may be iPhone limitations, but I will likely switch to Siri and see if that works better. It would be great if you could have all of them and just invoke the desired one with the appropriate wake word (Alexa, Hey Siri, OK Google). I haven’t tried other voice assistants with these yet.The automatic speak to chat feature is both great and annoying. At least with the sensitivity set to automatic it will detect voice quite well and stop the content you may be listening to, and allow ambient sound to be heard. This, when desired is far more convenient than Air Pods Pro where you have to hold be button for a few seconds to go into transparency mode. While you still can’t hear what someone says to you, at least when you reply to them, it immediately lets you hear them, and doesn’t take the seconds the Air Pods do. With AirPods you also need 2 actions to stop music and enter transparency mode. This mostly works. In the automatic mode it doesn’t need to actually be voice that triggers it. Anything like a grunt, large breath, anything it seems will trigger it. The slightest grunt or sound and they stopped the music and went into ambient mode. There is a low sensitivity mode that I haven’t tried yet. You will find this feature to be a love/hate relationship after a while. Even with the “Focus on Voice” feature enabled this still seems to be overly sensitive.Another feature is adaptive sound control. This is supposed to optimize the sound based on location, and detection of actions. This is likely useful when changing between an office, train station, etc. I haven’t evaluated that during a pandemic.As for automatic detection of actions, that can be very annoying. It was fine when sitting in one place. Initially I didn’t know why EVERY time I bent down the headphones would beep and go out of noise cancelling mode. Then resume playing normally. This is apparently the notification for detection of actions. This can be disabled in the app. If someone were to use these headphones in a gym or exercising this would be annoying as well. (Note: These are NOT sport headphones!) AppThe app is essential to setting up, using, adjusting, and updating the headphones. Sony even uses the app for pairing with the iPhone, which is unusual. The app allows configuring the many options available, equalization and more. You also use the app to optimize the headphones for the shape of your ears by taking a picture of your head and both ears. I went through the whole process.There are a lot of options in the app, and the layout is OK. It can be a bit confusing.The app does provide a lot of control and information. It shows battery level, and the current codec in use. This last part I really like, Apple typically doesn’t show these details. Many options can beyond simply being enabled or disabled from the app can also be further controlled.Case, accessoriesA nice rigid fabric coated and lined travel case is provided. It is similar in size to the Bose QC35. It appears that it would protect the headphones and hold up well with travel.A 3.5mm to 3.5mm cable is included. This allows using the headphones with a wired source, such as an airplane entertainment system. The cable does not have a microphone or controls and will not control and iPhone, iPad, or Mac or support calling. It is only a 3-conductor plug for stereo listening.While the Bose QC35 headphones come with an equivalent cable, the Bose QC25 cable, or the Amazon Basics alternative cable can be purchased that does allow using the QC35 for phone calls, and wired remote.Also included is a short USB-A to USB-C charge cable, no charger, and the old 2-pin airplane adapter.

  3. Quick Reviews

    Sony WH-1000XM4: Premium Experience, but is it worth the upgrade in 2023?Pros:- Premium Feel: The headphones are lightweight and convey a luxurious feel, offering a superior user experience.- Top-Notch Sound & ANC: As acknowledged by various reviews, including those on, the sound quality and Active Noise Cancelling (ANC) are among the best in the market.- Dual Bluetooth Connection: A unique feature allowing for connection to two devices simultaneously.- Feature-Rich App: Accompanied by a versatile app that provides voice announcements and additional functionality.Cons:- High Price: Considering the price tag (including tax), the product may not offer the value for money, especially when compared to more affordable alternatives like JBL TWS ANC earbuds.- Imperfect Dual BT Feature: While the dual BT connection is a pro feature, it unfortunately doesn’t support seamless audio switching like with my JBL earbuds.- Missing ANC Announcement: The headphones do not provide voice announcements when switching ANC on or off. There might be a setting for this but it wasn’t factory enabled.Conclusion:- The Sony WH-1000XM4 wireless headphones offer a luxurious and high-quality audio experience, featuring top-tier sound, excellent ANC, and a useful app. However, when compared to lower-priced alternatives, they may not deliver a significant enough upgrade to justify the cost.The lack of seamless audio switching and ANC announcements, as well as its slightly dated tech, also detract from its overall appeal. Therefore, considering other options, especially in a budget-conscious economy, may be a better decision.

  4. Bradley

    Truly a Worthy Successor to the WH1000xm3!Honestly, there was a part of me that was worried that these headphones would not be the best pair to own after the issues that I experienced with the prior generation of them: the WH1000xm3. The main issue that I had? The build quality: the plastic around the headband snapped due to a flimsy connection, resulting in me having to tape both headbands together so that the headphones don’t fall apart on me. I tried several alternate brands to see if they would work, but they never came close to giving me the same level of satisfaction while wearing them as the WH1000xm3 did, even with the taped headband taken into account. So I decided that the best replacement for a Sony headphone was another Sony headphone, and I invested in the M4, which succeeded the M3 last year (as of this writing).My initial thoughts were as follows: the headphones were a definite improvement upon the originals, retaining what I liked most about the original headphones (largely the overall comfort) while also improving the headphones in other small ways (especially in regards to the special features-the M4 are way more feature-packed than the M3 were, incorporating many elements that are being found on most other headphones these days). My favorite thing that was fixed, however, was the sound quality. You see, the original sounded amazing, and honestly sounded better overall than the likes of Bose and Sennheiser, which I have tested as potential replacements for the Sony headphones. And that is despite the fact that the headphones have a relatively small 40mm driver inside, instead of a more traditional 50mm driver. However, the one minor issue I had with the M3 was that the low frequencies were heightened a bit more than I would have liked, making songs sound a bit bass-heavy even when the EQ was turned off (the only way I was able to fix this was by setting the EQ to ‘bright’, which isn’t ideal since the EQ does degrade the battery life). With the M4, Sony improves this by tuning down the low ends, resulting in the headphones having a very flat frequency response, which in turn results in every song having a much wider sound stage than the M3 did (and almost making them sound as good as the various open-back headphones I have tried, including the Sennheiser 650, which is my personal favorite open-back headphone).In terms of the special features, I think they were implemented quite well in these headphones. The noise cancelling is exceptional, much like it was on the M3, and the transparency mode is somehow even better than it was on the prior generation headphone, sounding a lot more natural and less tinny overall. The auto activation of transparency mode during conversations is fantastic, and enables me to talk to people naturally without ever having to remove the headphones from my ear. This also means that I don’t have to awkwardly tap my hand on the earcup with the M4, either. The DSEE Extreme audio enhancer really helps to make music sound a lot more full, even when using devices that don’t support the LDAC wireless standard. It isn’t as good as listening to lossless files wired, mind you, but it is still an amazing feature that helps to take advantage of the flat sound stage and frequency response of the headphone drivers.Now, this isn’t to say that these headphones don’t have issues, mind you. The auto-pause when removing the headphones from your ears is very much a gimmick, and doesn’t always pause the song (and may even resume the music before you have a chance to place the headphones back on your ear). Since the headphones use a light sensor to tell if you are wearing your headphones or not, it means even a simple shadow can cause the headphones to think that they are back on your ears and restart music playback. It is quite obnoxious, and it is best left out. Another, more minor issue is the touch controls. While I personally have no issue with them, I know that there are many people that don’t like them whatsoever. So I will just make a note that they are still here, and they work in much the same way as they did on the M3. Finally, I should mention that the flat soundstage, while amazing for my listening experience, may not be for everyone. Bassheads in particular would likely prefer extra pronunciation on the lower ranges. And while they will never be quite as bass-heavy as the Skullcandy or Beats line, the EQ can still bring the bass levels up quite a bit, using a ‘clear bass’ slider that reminds me of the slider on the Skullcandy Skullcrushers: raising the bass without causing distortion.Overall, the headphones turned out to be quite an exceptional pair, especially when it comes to listening to music during commutes. The great noise cancelling, beautiful audio, and fantastic transparency mode definitely make these headphones a winner in my book. And the app only helps to improve the flexibility of the headphones, allowing for many different features to be unlocked. And while these headphones certainly have some issues (no pair of headphones are perfect, after all), I think the benefits more than outweigh the issues for me, and put these at the top of my list of best closed-back headphones that I have worn. Hopefully Sony will continue to make amazing headphones like these in the ears to come.

  5. Jason Brannock

    Very Solid For Out-of-OfficeI left a lengthy review of the Jabra Evolve2 85 (E285) vs Bose Quiet Comfort 35 II (QC35II) vs Bose Noise Cancelling 700 (B700) vs Sony WH-1000XM4 (SX4) (in order of when I received them) for the E285. Since that review is out there, I’ll reduce this one only to E285 and SX4.Microphone and PlaybackThe E285 was notably better than the SX4, as evidenced by my recordings while drumming. It’s neck and neck as far as clarity of voice goes.Akin to the E285, the SX4 are quite good as far as pick-up goes. But unfortunately, they were a little too good (or simply worse at distinguishing background noise). A co-worker and I had a Zoom meeting with ourselves in the same closet (to maximize productivity), switching between the headsets. Whoever had the E285 could hear themselves through the headset. At first, I thought it was because of the function where you hear yourself through the headset. But alas, upon one of us leaving the room, the echo went away. This meant the SX4 was picking up the other’s voice! The main killer of the SX4 is that you have no way to mute yourself from the headset. As a pair of headphones to be used in the office, this is crucial. You never know when someone may decide to butt in your closet (or office, for most people) and shout “HHHHEEEYYYY!!”. In contrast, the E285 offers two ways to protect yourself from such intrusions – by raising the boom arm or by pressing the button on the boom arm, leaving you to look down simply in resignation at said co-worker without having disrupted the meeting. The one drawback with the E285 is that sometimes the first word or two don’t quite make it through, so you may develop a stutter of your introduction. “I’m Jason – oh – I’M JASON – oh you can hear me now? I’m Jason”. Good news is, you shan’t be soon forgotten. Despite this, it’s more favorable than not being able to mute myself, though I can understand disagreement with this point. Win for E285. Runner up is SX4.Audio Output – DISCLAIMER – I’m not an audiophileBoth associated apps come with decent equalizers (unlike Bose). Honestly, it was difficult to tell the difference between the E285 and SX4. I think the amount of bass you get is comparable, however I think the SX4 is capable of producing an ever-so-slightly louder sound. Win for SX4. Runner up is E285.BrandJabra: doesn’t require my location. Instead, it lets me know if I desire to give it my location, it will use it to locate my headphones. No, but thank you for giving me an actual choice!Sony: same as Jabra, though with a caveat. The SX4 offers more utility when given Location permission, which will be addressed later on. They were not pertinent to me, however, so my location remains an enigma for Sony and Jabra (and Bose). Tie between E285 and SX4.ANCWhen playing on a drumpad, the E285 did a noticeably better job than the other headsets. It sounds like the pad is being muffled (which is what I’m looking for), whereas the others don’t quite succeed. The E285 does a better job with impact noises (or maybe it’s just higher frequencies) than the other headsets, though the SX4 is perfectly satisfactory.In addition, the hear-through function of the E285 is awesome. It almost makes it sound like you’re not wearing them (tested at maximum hear-through). The SX4 has essentially the same feature, with an added “Focus on voice” option. I couldn’t tell a difference when that was on/off. Besides that, the SX4 didn’t do as good a job at allowing sound through as the E285. Win for E285. Runner up is SX4.ConnectivityThe E285 and SX4 have longer ranges than the QC35II. The E285, most of the time, reconnects automatically when coming back into range. Unfortunately, I don’t remember specifics about the SX4. SX4 and E285 have a 3.5 mm jack. Why doesn’t the B700? Because it sucks.Double-connection to my PC (independent of range): E285 is easier because it’s just plug-and-play, no downloads or “connecting”. The QC35II and SX4 are only Bluetooth, so you have to do the standard “add device”, etc. One annoying thing about the SX4 is you have to use the app to establish a Bluetooth connection to another device. Not a big deal, but for comparison’s sake, the E285 is better. An added feature of the Jabra is Jabra Direct, a software you can download to better manage your Jabra. It gives you a few more options and is worth using, in this writer’s humble opinion.Response time: The SX4 is the fastest, though we’re talking minute (not 60 seconds) differences. The E285 is on the cusp of being slow enough to be annoying, but not quite. The E285 and SX4 have the cool feature of pausing media when the headphones are removed from your skull. Again, the E285 feel lack-luster in comparison because they take approximately 4 M-I-S-S-I-S-S-I-P-I seconds to pause, whereas the SX4 is half that time. For the E285, I’ve noticed the ear detection only works properly when playing music from your phone and not the PC. When using it with the PC, if I remove the headphones, the music will pause as it should. But it doesn’t resume when I put them back on. If I pause the music with the button, then remove the headset, it resumes. Again, cool feature, but needs work, especially when using it with the PC. So SX4 is better about ear detection (presumably because it’s laser-assisted).App connectivity: some issues with E285. Some issues with SX4. LOTS of issues with B700 (Bose Music). Unfortunately, apps are prone to some bugs every now and then. I can’t say which of the two (Sony/Jabra) had more, so neither bothered me much. Winner is SX4 (better media response time). Runner up is E285.Voice AssistantThe E285 and SX4 worked exactly as expected. No setup or anything, I just pushed the button and my assistant came up. The caveat for the E285 is you have to pull down the boom arm to use the feature (you can still press the action button with the boom arm up and have the assistant prompt, but because the arm is up, the microphone is off so it’s pointless). Tie between E285 and SX4.ControlsOn the E285, the buttons take up little surface area and are rather flat. Muting is done with the E285 by simply raising or lowering the boom mic. In contrast, the SX4 doesn’t have any way to mute yourself.After just a little use of the “touchless” controls (B700 and SX4), I can see their usefulness. It’s certainly easier to play/pause music and use the Voice Assistant (which is no easier to actually setup because Bose sucks). Changing volume is annoying because every click up/down requires an extra swipe. As debilitating as this is, one would not likely be changing by a bunch of increments at a time. After more use of the touchless controls, I much prefer the them over the physical ones. Win for SX4. Runner up is E285.Comfort and StyleComfort is pretty much a tie between E285 and SX4. I’ve worn both for hours and hours without any issue. But I prefer the style of the SX4 – it just feels more premium. Winner is SX4. Runner up is E285.ExtraThe E285 has the hear-through feature, which I really like because I use ANC only when there are sounds I actively don’t want to listen to, like from mine or my roommate’s drumming, running water, laundry, phone call, or pooping with the fan on. Other than those times, I want some awareness of my surroundings because there’s nothing more frustrating than trying to get the attention of someone with headphones on (especially at work). In addition, the E285 and SX4 have ear detection (discussed previously). The E285 has a great way of handling multiple calls with its huge button on the right cuff. You can switch between two phone calls by putting one on hold and accept/end/reject calls using it. This is RARELY used, but it’s cool.IssuesThere’s some variability with functionality of the Google Assistant with the E285. At the very least, the action button on the arm activates the assistant. But sometimes the input for said assistant is on the phone rather than the arm. Most of the time it works as expected. I think the additional connection to the PC adds complexity that needs to be vetted out for seamless functionality for the E285.Final verdict, best to worst: E285, SX4 (killer – no mute function, worse hear-through), QC35II (killers – older BT connection, worse audio, poor ANC). Literally wouldn’t buy B700.UPDATE: It’s been several weeks since I returned all but the Jabra Evolve2 85 (I use it 3-10 hours every single day) and my final rating is four stars, same as the SX4. When the E285 works, it’s great. But it doesn’t work all the time, unfortunately. I can’t say the same for the SX4 since it was ultimately returned. I ended up choosing the E285 over the SX4 because it has an edge when it comes to office use, for one main reason – you can’t mute yourself on the SX4. But if muting yourself directly from your headset isn’t important to you and you’re not typically in a noisy environment during calls, then I would honestly recommend the Sony WH-1000XM4.

  6. Eyeconic

    Great Sound – 1st Class Noise CancellingFirst a side note. Do NOT order this item for overnight delivery. It is a password protected delivery which means that someone will be at your door at 4:00 AM asking for the magic incantation.I have the comparable Sony earbuds so I knew what to expect. Others will have to contend with micro-printed docs on 5 lb paper and a weird wordless diagram which requires a translation from pantomime to one’s native language. HOWEVER, the Sony website has ample documentation in a readable format. Also, you need the Sony headphone app to fine tune the setup.I have acute PTSD, a consequence of gun violence. My building is undergoing major construction in th4e form of concrete restoration. I suspect that, for most people, the noise from the machines is a mere inconvenience. For me that is not the case. It’s a pile driver inside my head.My earbuds were doing the job (these products have the best noise-cancelling of any device I have tried). However, they have limited battery life. The headphones solve that problem. I CANNOT HEAR A SOUND FROM THE CONSTRUCTION. Moreover, I have modest hearing loss in one ear. Hearing aids balance things out and the headphone can be worn over the aids.I have a large music collection (mostly jazz and classical) ripped losslessly (flac) to large USB drives. The drives are attached to an Nvidia Shield Pro which is an Android TV device. Bluetooth paired right up, has decent range (not requiring LOS) and connects via LDAC (which is what you want for the best quality). I then use Kodi for playback of music and movies.On the left side is an on-off button and another button that can be programmed via the app. On the right, the side of the speaker is actually a mouse pad which allows you to control both volume and your player (Kodi is imperfect in that regard but it works fine with the app on my phone).The music is flat AS IT SHOULD BE. Competing devices seem to be made for the average 16-year-old, artificially pumping up the bass. If unnatural noise is what you want, there are plenty of IOS and Android equalizer apps. In any event Mr. Mozart sounds like he should. Most jazz includes a bass that comes through exactly as it would in a live performance. Well, not exactly because we experience bass physically as well as through hearing.One final note. These things are big. I have an average-sized head (something my former employees would disagree with). The earpieces are not extended at all and the thing is a bit bigger than my headspace. Also, I wish that they were just a tad lighter.So, in the final analysis, these offer excellent sound reproduction that is accurate, rich and natural. The controls (which include a mouse pad on the right speaker) allow you to control your device and volume. The noise cancellation could not be better. There are no compromises making this a reasonable value.

  7. Whirlaway

    Mostly greatUPDATE #2: After returning the first set of these headphones, I ordered another set on Prime Day and have now had a little more than a month to try them out. Based on this experience so far, I’m raising the rating from 2 to 4 stars. Trying not to jinx things, but the new unit does not have the right earcup static issue that plagued the first set (and that a not insignificant number of users have complained about). I’m not sure whether one of the firmware updates addressed the issue or whether the first set had a hardware issue of some sort, but the new set has not had the issue.I now believe the «bluetooth stopping for no reason» issue noted in my prior update is not a defect, but the speak to chat feature, which stops the playback whenever it detects a human voice. I understand the point of this feature, but Sony should calibrate it better. As it is, even when set on low sensitivity and not to focus on voice, it still stops playback at even low human voice volumes. As a practical matter, this means you can’t sing or hum along to songs without having the playback constantly cut off. I’ve wound up disabling this feature.Other than that, the new headphones have been great — super noise cancelling and music quality, decent phone call quality (maybe not best in class but more than serviceable), and day-in, day-out comfortable. The only reason I didn’t rate them at 5 stars is that this set, like the previous one, has a very high default volume, such that sometimes when you turn the headphones on, the music will start blasting out at an uncomfortably high volume. (I think that if you use another set of headphones, as I sometimes do, the XM4 will forget its last volume setting.)UPDATED: I decided to mark these down from 3 to 2 stars because, in the last few days, the bluetooth has started to act buggy. Audio files simply stop playing for no apparent reason (in some cases, my music has stopped apparently because someone else with a bluetooth device gets within about 30 feet of me, but in other cases the music stops for no apparent reason at all). At other times, there are skips or pops. While the noise cancellation is fantastic, and I’m still thinking keeping them for this reason alone, I’m now more likely to return them — $350 is just too much money for these kinds of problems.These are great headphones — outstanding in many respects — but they have some issues that, given the $350 price, do not merit a 5-star review. I was torn between 3 and 4 stars, but decided on the lower rating given the very high price for this product.PROS:1) ANC — by far, these have the most effective noise cancellation of any ANC (or other) headphones I have used, including Bose. They drown out almost all ambient noise — including close lawn mowers, leaf blowers, revving car engines, etc. — even when you’re not playing music or listening to another kind of audio file. When playing music or an audio file, you are very much in your own world. I did have an issue at the beginning where I could hear a static-like sound when ANC was on but no audio was playing. A software or firmware update pretty much, but not entirely, eliminated the issue; it’s still noticeable from time to time, but at a very low volume, lower than the older set of wired Bose ANC headphones I still have. It’s no longer an issue for me; I think that this kind of noise is a «feature» of ANC headphones.2) Comfort — by far, these are the most comfortable set of headphones I have used. The ear pieces in particular are outstanding. I bought another brand of (much less expensive) headphones right before I got these and wrote a review in which I said those were very comfortable. However, I wound up returning those because, after about a week, they became quite uncomfortable. These Sony headphones, however, have withstood the test of time, seeming to become more comfortable as time goes on. I can comfortably wear these for hours.3) Music quality — excellent, what you would expect of Sony.4) Gesture controls — the gesture controls for turning music on / off, picking up a phone call, volume and next / previous song work quite well. I had a set of Sony 900 headphones prior to these, and the gesture controls work a little better on these.CONS:1) Default volume — for some reason, these headphones, like my prior Sony 900 headphones, seem to have a high default volume and there is no way in the Sony Headphones or Sony Music Center to change them (and there is also no native iPhone setting that works, either). The result is that, all too often, music comes blasting out at an uncomfortable, probably unhealthy volume when you put the headphones on and start playing music. Beside the Sony 900, none of the other (many) headphones I have used have had this issue. I have now become accustomed to checking the iPhone’s bluetooth volume when I put the headphones on, but all too frequently when the iPhone shows a low bluetooth volume, the volume resets itself to a much higher (almost max) volume when I actually start playing an audio file. I believe the problem must be related to the fact that all the settings for these headphones are run through the Headphones app and there is no control for default volume in that app; apparently, Sony sets a near-max default volume and doesn’t allow users to change it. It’s really quite annoying, and I may wind up returning these headphones for this reason. For $350, Sony could do a lot better on this metric.2) Phone call quality — meh. Some calls are good, others not so much. Nobody on the other end has complained about call quality. However, on my end, the other person often sounds distant, low volume, in a tunnel, etc. Every other set of wireless headphones I have used with phone call capability has been at least as good as these headphones, and some have been better. I read that the MX4 is supposed to have corrected the problems of the MX3 regarding phone call quality issues but, if that’s the case, I can only imagine how bad the MX3s were.3) Making you register with Sony in order to get updates — as noted above, I needed to do a software or firmware update to get rid of the static noise when ANC is turned on. However, to get software updates, Sony requires you to register with it (provide email, etc.). It is obnoxious of Sony to require users to provide this kind of personal information that it will then market and sell, and presumably also spam you with promotions, as a precondition to getting updates to fix the bugs in its (expensive) products — particularly where Sony has a history of data breach.Bottom line, these are mostly excellent headphones, and they are exceptional with regard to the primary purposes of noise cancelling headphones. However, they do have some problems that a $350 set of headphones should not have. I’m likely to keep them, but if the default volume issue noted above does not improve, I may well return them.

  8. Keith F

    Not the easiest to set-up and configure but … read onNot the easiest to set-up and configure but YouTube has numerous great videos for whatever it is you need to do. Just to make things difficult, I have two Samsung phones and laptop and LG TV. Yup, got them all connected. Took some time and don’t even try to find the answers, beyond the basic, in the documentation. Use YouTube! Trust me on this! All worth the struggles as I love them. Comfortable, work as advertised. Only negative so far as I can tell is the documentation. Oh, if your over 30, not even 2x magnification glasses will help you read the documentation. Hope you have a magnifying glass handy, lol.

  9. FaTHoM

    What world?After buying the WF-10000XM4’s and losing the case (replacement is $150. I paid $225 ish for the set), I thought I’d give the WH’s a try. I got them for $228 or so, so opted to not get the XM5’s due to the price difference. I’ve only had them for barely a week, but my initial thoughts are certainly positive.Fit. Here’s the deal, I have some big ears, with 3/4″ gauges. With my gauges in, I do get some pain in my neck. I have pain issues, so this was no surprise, nor is it a fault of the design. My ears fit fairly comfortably inside the cups to help lock out sound, minus the gauges. The polypropylene(?) material is quite soft and moldable, making wearing them for an hour or more easy and comfortable.I have a kinda funny shaped head (IMO. But I’m highly critical of myself and the world), but these look really slick placed on my dome. I got black, because black goes with everything, and I don’t wear color. Look and fit much better than cans I’ve owned in the past.Noise cancelation. The ANC is good, but not great. I found the ANC on the WF’s more thorough, which is a bit odd considering they’re earbuds. However, they do form a more legit seal in the ear canal, so it could be that. There is some «hissing», but part of that is also my tinnitus. I find that there seems to be some slight hissing even with the ANC off. It’s akin to being in a super silent room, and you hear the «hissing» from an AV system with it powered on, but with no sound. I’ve not flown with them yet (Which is a huge reason why I got these), but I assume they’ll be just fine for passenger and engine noise.Sound quality. So, I’m pre-burn in on the drivers. There is usually 100 hours or so of burn in on every new speaker/driver on the planet, and these are no different (I have not researched this in actuality. I was in AV for several years, and have some knowledge). But, so far, they sound very pleasant and accurate. I opted for an EQ setting (Excited) just to bring out certain details in the instrumental/electronic music I’m currently listening to. You can hear the trilling of the tongue on a flute, and the fingers against guitar strings. The detail is fairly rich, while maintaining a fairly neutral overall tone. The sounds seem to be reproduced fairly accurately and are fantastic for instrumenal music.For the price I paid, these are great. However, for the normal asking price of around $350, I expect the soundstage and sound field to be superior to what it is. It is evident that you are hearing music played through 2 speakers often times, instead of an amalgamation of speakers 180 degrees in front of you, or listening to a live performance where the sound comes from everywhere. Think of this as 3D sound if you will, similar to Dolby Atmos. I understand they have the real 3d audio whatever, but right out of the box, they should be fully immersive.Battery life/Bluetooth. Battery life seems to be ok with ANC on. I use ANC exclusively because I like to drown out reality while listening, especially during meditation. I suspect you could easily get 8 hours of consistent listening with ANC on before needing to recharge, which is plenty for half the flights on this side of the world (North America). What else can I say about battery life??Bluetooth connectivity is very strong and nearly instant. I can walk from my apartment to my neighbors apartment with my phone in my apartment and still have unbroken connectivity. THAT is freakin awesome.Overall, I’m very pleased with these cans, especially for the price I got them at. At the normal asking price, I’d recommend checking out the XM5’s since their so similarly priced. If you’re looking for a solid set of cans, and these are on sale, don’t mess around, just buy them. You won’t be disappointed.

  10. Pixel

    Comfort, noise canceling, and quality. UPDATE 13 Nov 2020Download Sony Headphone Connect App, open box, turn on headphones (bottom of left headphone on/off switch), using Sony Connect App, connect and paired new headphones.- My headphones were 100% charged out of box.- Many features in Sony Connect App, matter of your preference and use. I do think the app is solid and useful for my use of these headphones.- My headphones firmware updated automatically -be patient, process took several minutes. Initial impression; very comfortable, really good noise canceling and sound quality.- Voice clarity on both ends is outstanding.- Easily connected two iPhones, my experience switching between them was seamless.- Used ear profile in-app feature to analyze my ear shape for 360 Reality Audio setup.- Able to connect to MacBook Pro (2020 version) directly via Bluetooth with no issues.UPDATE: >30 hours of iPhone X, 8, and Bluetooth MacBook Pro connection.- The phone call quality is awesome (you can hear- No video lag/latency on FT and Zoom calls.- I have found the connection at times can be a bit cumbersome when having two devices connected and receiving calls, it might be a setting or how I am picking up the call –directly from the phone or double-tapping on the headset.- Great noise suppression to the wind, outside city/road-noise, etc… No reported issues with other people on calls with me. Always told call quality was very crisp and clear… my experience, much better than Apple Airpod Pro for suppression of noise for callers on the other end.- I have also now used these headphones for Bluetooth connection to Nvidia Shield connected to my TV for over 16 hrs. Easy direct connection directly from Nvidia Bluetooth Settings. TV and Movie surround sound is great, you can hear the slightest sounds.Bose 700 vs. Sony WH-1000XM4- Seamless connection – prefer SONY- Comfort – prefer Sony- Headphone sound controls – prefer Bose. Sony touch control works ok but the Bose increase/decrease volume seems to work better on Sony- Noise-canceling for me, both performed in a similar way- Call quality, for me, both performed in a similar wayI Will continue to test and use Bose but the feel of the headset on my head is not as comfortable as Sony.UPDATE: Running 7.3 Update- Not sure if related but the initial bluetooth connection and subsequent connections are problematic;- I have had to reconnect several times via the app and my phone needs to be very close to the headset;- Once I am connected it has worked but I have had to repeat the process a few times now;- Additionally, after significant use, the touch controls are a nice feature but not ideal under some circumstances. For example, if you have a hoodie on, jacket with hood, etc… touch control is sensitive and fabric, cord, ect… will effect the touch controls.- I am running iphone X with latest iOS, should be receiving iphone 12 Pro this eve and will update with any new comments.UPDATE April 2020: been using these headphones for several months now. Running and walking are great however, the Touch Sensor Control is not ideal for me, especially when using while exercising. I find the controls/sensor unforgiving and one misstep can restart a song and or podcast, other than they continue to work very well.Used these headphones for a extended 12+ hrs flight and another 9 hour flight.. great noise canceling and sound. Hooked up directly to Qatar Qsuite entertainment system with provided cable, sound quality was excellent.

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